"This page cannot be displayed" in Visual Studio Documentation  
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jansim





PostPosted: Developer Documentation and Help System, "This page cannot be displayed" in Visual Studio Documentation Top

Hi,

From several years now, we have been buying the full version of the MSDN documentation. It's been helping us much since then. Unfortunately, we have been experiencing some problems using it on our Intranet ( Our network is not connected on the Internet for obvious security reasons ). There seems to be more external links when refering to an other article in MSDN than before.

The question is, do you plan on using more and more external links inside new MSDN articles or are they isolated errors that slipped through testing

Cause if it is indeed the new philosophy, buying the MSDN help becomes more and more useless, since the online free version will be more complete.

Thanks,

Jansim



Visual Studio1  
 
 
Ben Anderson MSFT





PostPosted: Developer Documentation and Help System, "This page cannot be displayed" in Visual Studio Documentation Top

Please post in the "Developer Documentation and Help System".

http://forums.microsoft.com/MSDN/ShowForum.aspx ForumID=66&SiteID=1



 
 
Paul ORear MSFT





PostPosted: Developer Documentation and Help System, "This page cannot be displayed" in Visual Studio Documentation Top

Hi Jansim,

I'm not sure which content you are accessing within MSDN (it's a large documentation set!), but it is certainly possible that you are seeing some isolated errors that slipped through testing. There are many, many teams within Microsoft that contribute content to MSDN and each are pretty much responsible to test their own portion of the content that they ship for accuracy of links, etc.

While I can't answer definitively for all of MSDN, it's clear that we are moving toward more and more of our content and help experiences to be "better when connected", which means more dependencies on Internet enabled scenarios, which also implies more external links. On the whole we believe this will yield a more productive and positive solution for Help in the long term with more and more content going live to the web more frequently than we are able to ship CDs.

We're still working on "getting it right" both for online and offline scenarios and sincerely welcome any and all feedback on the quality of the help experiences we're delivering.

Thanks for posting your feedback!



 
 
Harry_MSFT





PostPosted: Developer Documentation and Help System, "This page cannot be displayed" in Visual Studio Documentation Top

Hi Jansim,

I'm not sure which content you are accessing within MSDN (it's a large documentation set!), but it is certainly possible that you are seeing some isolated errors that slipped through testing. There are many, many teams within Microsoft that contribute content to MSDN and each are pretty much responsible to test their own portion of the content that they ship for accuracy of links, etc.

While I can't answer definitively for all of MSDN, it's clear that we are moving toward more and more of our content and help experiences to be "better when connected", which means more dependencies on Internet enabled scenarios, which also implies more external links. On the whole we believe this will yield a more productive and positive solution for Help in the long term with more and more content going live to the web more frequently than we are able to ship CDs.

We're still working on "getting it right" both for online and offline scenarios and sincerely welcome any and all feedback on the quality of the help experiences we're delivering.

Thanks for posting your feedback!

Jasmin, as Paul mentioned above, we are moving towards a "better when connected" experience, however do appreciate receiving feedback and will try our best to use this information to get right balance when it comes to offline and online scenarios.

Thanks very much for sending us your feedback.