complete failure  
Author Message
lark





PostPosted: Thu Oct 13 01:32:08 CDT 2005 Top

Microsoft Entourage >> complete failure

For some reason, Entourage randomly stopped working with my Exchange
program. Everytime I tried to fix that, it messed up the settings with
my POP mail account. In desperation, I deleted both accounts to try to
start fresh, and now Entourage isn't working at all! Anytime I try to
add a new account (one of the two I deleted), an error message pops up
and Entourage shuts down. Any ideas?

Office260  
 
 
Rebecca





PostPosted: Thu Oct 13 01:32:08 CDT 2005 Top

Microsoft Entourage >> complete failure > This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

--B_3212004728_918370
Content-type: text/plain;
charset="ISO-8859-1"
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On 10/12/05 7:37 AM, in article



> For some reason, Entourage randomly stopped working with my Exchange
> program. Everytime I tried to fix that, it messed up the settings with
> my POP mail account. In desperation, I deleted both accounts to try to
> start fresh, and now Entourage isn't working at all! Anytime I try to
> add a new account (one of the two I deleted), an error message pops up
> and Entourage shuts down. Any ideas?
>

What is the error you are seeing?

Thanks,
Rebecca
Rebecca Harriss
Microsoft Corporation
Macintosh Business Unit, Entourage Test

This posting is provided ³AS IS² with no warranties, and confers no rights.





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<BR>
</SPAN></FONT><BLOCKQUOTE><FONT SIZE=3D"2"><FONT FACE=3D"Monaco, Courier New"><=
SPAN STYLE=3D'font-size:10.0px'>For some reason, Entourage randomly stopped wo=
rking with my Exchange<BR>
program. &nbsp;Everytime I tried to fix that, it messed up the settings wit=
h<BR>
my POP mail account. &nbsp;In desperation, I deleted both accounts to try t=
o<BR>
start fresh, and now Entourage isn't working at all! &nbsp;Anytime I try to=
<BR>
add a new account (one of the two I deleted), an error message pops up<BR>
and Entourage shuts down. &nbsp;Any ideas?<BR>
<BR>
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</SPAN></FONT></FONT><FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'fo=
nt-size:12.0px'>What is the error you are seeing?<BR>
<BR>
Thanks,<BR>
Rebecca<BR>
</SPAN></FONT><SPAN STYLE=3D'font-size:12.0px'><FONT COLOR=3D"#800000"><FONT FA=
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</FONT></FONT><FONT FACE=3D"Comic Sans MS, Verdana, Helvetica, Arial"><FONT C=
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</FONT><FONT COLOR=3D"#008000">Macintosh Business Unit</FONT><FONT COLOR=3D"#80=
0080">, <B>Entourage </B>Test<BR>
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<BR>
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--B_3212004728_918370--

 
 
briana





PostPosted: Thu Oct 13 08:31:00 CDT 2005 Top

Microsoft Entourage >> complete failure Now it's not even giving me an error message. I go through the process
of adding a new account, and Entourage stays working forever. I
eventually have to "force quit" because it won't do anything and I
can't even get it to close by itself.

 
 
briana





PostPosted: Mon Oct 17 05:34:21 CDT 2005 Top

Microsoft Entourage >> complete failure Can anyone help?!? It's really a pain to not be able to use Entourage!

 
 
O'Keefe,





PostPosted: Mon Oct 17 06:20:06 CDT 2005 Top

Microsoft Entourage >> complete failure Can you give more information?


On 10/17/05 5:34 AM, in article



> Can anyone help?!? It's really a pain to not be able to use Entourage!
>

 
 
BJ





PostPosted: Mon Oct 17 08:35:34 CDT 2005 Top

Microsoft Entourage >> complete failure Briana:

Try creating a new account on your machine (via the OS, not in
Entourage). Then log in to that account, run Entourage, and set up your
mail accounts there. If it works, the problem is with your account, and
we can start from there. If not, you'll most likely need to manually
remove Office and reinstall the whole shebang.

 
 
briana





PostPosted: Thu Oct 20 14:37:45 CDT 2005 Top

Microsoft Entourage >> complete failure ...i know i'm a little ignorant when it comes to computers, but i don't
know how to do that "create a new account via the OS".

 
 
Daiya





PostPosted: Thu Oct 20 19:30:49 CDT 2005 Top

Microsoft Entourage >> complete failure

> ...i know i'm a little ignorant when it comes to computers, but i don't
>
> know how to do that "create a new account via the OS".
>

You would create a new user account and login name for your computer. Apple
Menu/System Preferences, click on Accounts, and the little plus sign at the
bottom lets you create a new user account.

Mac Help re user account would offer more.