ok--I know I am really out of my league here because I have no clue what Visual C++ is, much less that had it! It must be a disease because it won't let me open my genealogy files in family treemaker. I don't know what I did but I get a message that reads :

Family TreeMaker did not shut down properly the last time you used the program. Your files may be damaged---etc. Click OK to continue-- THEN

Microsoft Visual C++ Runtime Library

Program:C:\FTW\FTW.exe

This application has requested the Runtime to terminate it in an unusual way.

Please contact the application's support team for more information.

Well, guys, I don't even know what support team they are referring to. Obviously it isn't FamilyTreeMaker because I have e-mailed them three times over the past two months and they have not responded. Then this morning, as I tried futilely one more time, it hit me that maybe the support team is MSN. I have uninstalled and reinstalled the software several times but am still unable to open my program. Can ANYONE out there help me