Desktop Search Issues with 3.0 Beta & Outlook 2007  
Author Message
esafari68





PostPosted: Windows Desktop Search Development, Desktop Search Issues with 3.0 Beta & Outlook 2007 Top

I have read a few threads on this issue, but they don't apply directly to the problem I am having. After upgrading to Outlook 2007, I installed the 2.6.5 Desktop Search. After the installation, next to the search bar in Outlook 2007 I saw the a highlighted link that said "click here to enable desktop search"

I clicked on this and it had me install the Beta 3 Desktop Search, which automatically checked both boxing under Indexing in the Search Options box under Outlook 2007, personal folders and archive folder. Indexing started shortly thereafter and I was up and running.

The next day I uninstalled the Windows Beta Toolbar, which was installed separately from the Desktop Search. After being uninstalled, the index fields were now unchecked and reinstallation of the bar did not re-enable them. I also attempted to reinstall the Beta 3 Desktop search but that did not work either.

It would appear to me, that the box seen above with the "click here to enable Instant Search" will only show up for me after a Desktop Search 2.6.5 install, which I can no longer do because Beta 3 is installed and I can not for the life of me figure out how to get it off the machine.

Any help would be greatly appreciated.

Thanks,

Erol



Windows Search Technologies2  
 
 
JimSalb





PostPosted: Windows Desktop Search Development, Desktop Search Issues with 3.0 Beta & Outlook 2007 Top

My problem was somewhat similar, I had unsuccessfully installed previous MSFT desktop searches, and here is their solution is below. It worked. 3.0 is Beta, and does not have a Search Bar, nor can you search by File Containing (specific words, etc.) nor does it have a System Tray icon that you can temporarily disable Desktop Search. Hopefully, they will come.

Let me know if this does not work. (Basically, clear your Registry of all traces of Desktop Search).

++++++++++++++++++++++++++++++++++
Hello Jim,

Thank you for writing to MSN Toolbar Technical Support.

My name is Marlowe and I understand that you are encountering an error message regarding the indexing of the Windows Desktop Search. I sincerely apologize for the inconvenience this matter may have caused you.

We appreciate the accurate reporting of this issue from our customers as we are currently working to identify the source of this issue to create a solution that will allow you to remove your current Toolbar and to update to the next version should you desire.

In the meantime, here are some steps that have proved successful for some of our customers. It is possible that you may have performed some or all of these steps previously, but the key seems to be the order in which they are performed:

A. Please clear the Windows and Internet Explorer Temp files by using the Disk Cleanup Utility.

1. Click "Start", and then click "My Computer".
2. Right-click, using the button on the right-hand side of the top of your mouse, the disk in which you want to free up space, and then click "Properties".
3. Click the "General" tab, and then click "Disk Cleanup".
4. Click the Disk Cleanup tab (if it is not already selected),
5. Click to select the check boxes next to the files that you want to remove. Make sure to include Temporary files
6. Click "OK".
5. Click "Yes" to confirm the procedure.

B. We need to install the Windows Installer Cleanup Utility to remove any leftover parts or pieces of the Toolbar or its add-ins. (For more information you can go to http://support.microsoft.com/default.aspx scid=kb;en-us;290301)

1. Download the Windows Installer Cleanup Utility installer by going to http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe.
2. Choose "Save" when prompted to save the file.
3. Select "Desktop" as to where you would like to save it.
4. Find the "msicuu.exe" application (you may not see the exe part) on your desktop and double-click it.
5. Click "Next" and allow the program to install.
6. After the installation is complete, you may remove the file from your desktop to the Recycle Bin.

C. Now we will need to run the Windows Installer Cleanup Utility.

1. Click "Start", point to "Programs", and then click "Windows Install Clean Up".
2. Select "Live Toolbar", "MSN Toolbar" and any Toolbar add-ins from the list of programs you want to remove
3. Click "Remove".
4. Click "OK", and then click "Exit".

D. Once we have made sure that Windows Installer should no longer see the Toolbar or its add-ins, we now need to remove any traces of them from the registry.

1. Click "Start", and then click "Run".
2. Type "regedit", without the quotes, in the "Run" box.
3. Press the "Enter" key on your keyboard or click on "OK" to launch the Registry Editor.
4. Use the "+" sign next to the HKEY_CURRENT_USER\Software\Microsoft folder to navigate it.
5. Make sure the "MSN Toolbar" and "MSN Apps" folders are not present. If they are, right-click them and then choose "Delete" from the resulting drop-down menu.
6. Use the "+" sign again to navigate to the HKEY_LOCAL_MACHINE \Software\Microsoft folder.
7. Make sure the "MSN Toolbar" and "MSN Apps" folders are not present. If they are, right-click them and then choose "Delete" from the resulting drop-down menu.

E. Finally, we need to install the latest version of MSN Toolbar or Live Toolbar 3.0.

To install Live Toolbar 3.0:

1. Open your Internet Explorer browser.
2. Go to http://toolbar.live.com/ .
3. Click on "Try it" to download the installer.
4. Click "Save" when prompted to save the file.
5. Select "Desktop" as to where you would like to save it.
6. Find the "WLToolbar.msi" file (you may not see the msi part) on your desktop and double-click it.
7. Click "Next" and allow the program to install.
8. Follow the prompts to add or remove certain add-ins you may or may not want.
9. After the installation is complete, you may remove the file from your desktop to the Recycle Bin.

To install MSN Toolbar 2.5:

1. Open your Internet Explorer browser.
2. Go to http://toolbar.msn.com/ .
3. Click on "Download Toolbar Now - Free" to download the installer
4. Click "Save" when prompted to save the file.
5. Select "Desktop" as to where you would like to save it.
6. Find the "MsnSearchToolbarSetup_en-us.exe" application (you may not see the exe part) file on your desktop and double-click it.
7. Click "Next" and allow the program to install.
8. Follow the prompts to add or remove certain add-ins you may or may not want.
9. After the installation is complete, you may remove the file from your desktop to the Recycle Bin.

If you want to completely remove the toolbar, you may disregard step E. Either way, this is how we can ensure that you have successfully performed a clean install and uninstall.

This should resolve your issue and we would be very grateful if you could let us know the results of following these steps. We appreciate your understanding as we are doubling our efforts to find a complete solution for this issue.

You are a valuable customer to MSN and we are glad to give you consistent and effective service.

Thank you for using MSN Toolbar.


Sincerely,

Marlowe
MSN Toolbar Technical Support

--- Original Message ---

Sent: Thursday, June 22, 2006 12:00:21 AM UTC
To: Toolbar.USA.EN
Subject: MSN Toolbar or Windows Desktop Search:I am having problems...:installing the MSN Search

Service:
MSN Toolbar or Windows Desktop Search

What type of problem do you have
I am having problems...
installing the MSN Search Toolbar


Full Name:
Jim Salb

What e-mail address would you like a response sent to


Primary e-mail address/member ID associated with the account you are inquiring about:


Be specific when describing your problem. The details that you include enable us to promptly send you the most likely solution to your issue.
During the initial install indexing, the I was 'told' the Indexer had a problem and would be stopped.

THere is no search icon in the toolbar,there is no indication that the product installed. I had removed an earlier version a few weeks ago because it would sieze the machine up.

What Version are you using
3.0 Beta

If you have a problem using 'Windows Desktop Search' - please enter Office or Outlook version
2003

If you have a problem using 'Form Fill', please enter the URL where issue occurred


Do you have any anti Spyware or Adware programs
Yes

Have you had previous versions or other 3rd party Toolbars Installed
Yes

Select the type of computer you are using
Laptop

Select type of Internet Connection
Broadband/Wireless



Which operating system are you using Windows XP: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727)

Which browser are you using: IE6

Location: en-us - English (United States)

Type of Support: E-mail Support


 
 
jems





PostPosted: Windows Desktop Search Development, Desktop Search Issues with 3.0 Beta & Outlook 2007 Top

I have read a few threads on this issue, but they don't apply directly to the problem I am having. After upgrading to Outlook 2007, I installed the 2.6.5 Desktop Search. After the installation, next to the search bar in Outlook 2007 I saw the a highlighted link that said "click here to enable desktop search"

I clicked on this and it had me install the Beta 3 Desktop Search, which automatically checked both boxing under Indexing in the Search Options box under Outlook 2007, personal folders and archive folder. Indexing started shortly thereafter and I was up and running.

The next day I uninstalled the Windows Beta Toolbar, which was installed separately from the Desktop Search. After being uninstalled, the index fields were now unchecked and reinstallation of the bar did not re-enable them. I also attempted to reinstall the Beta 3 Desktop search but that did not work either.

It would appear to me, that the box seen above with the "click here to enable Instant Search" will only show up for me after a Desktop Search 2.6.5 install, which I can no longer do because Beta 3 is installed and I can not for the life of me figure out how to get it off the machine.

Any help would be greatly appreciated.

Thanks,

Erol



 
 
Chumley





PostPosted: Windows Desktop Search Development, Desktop Search Issues with 3.0 Beta & Outlook 2007 Top

My problem is that I cannot even find the download.

Every time I open Outlook 12 it asks me if I want to download the search function, and every time it takes me to a page saying

"The download you requested is unavailable. If you continue to see this message when trying to access this download, go to the "Search for a Download" area on the Download Center home page. "
And when I go looking for the download, it takes me back the the same page.
How can I either turn off the pop-up each time I open Outlook - or actually get the download

 
 
Jake42





PostPosted: Windows Desktop Search Development, Desktop Search Issues with 3.0 Beta & Outlook 2007 Top

You can download it here: http://support.microsoft.com/kb/917013
 
 
The Real Guy





PostPosted: Windows Desktop Search Development, Desktop Search Issues with 3.0 Beta & Outlook 2007 Top

I'm not sure if my problem is the same or not, but I just bought a computer with office 07 already installed on it. When I run Outlook, there's a chunk of the screen taken up by a line that says, "Click here to enable Instant Search". I clicked it figuring it'd be something useful. Turns out it was something I had to download (instead of just enabling). I went ahead and downloaded and installed it. It ended up taking a big chunk of my toolbar space so I removed it (using the Add or Remove Software in the Control Panel).

Now when I run Outlook '07, I get the line saying 'Click here to enable Instant Search'. I can click on it, and it comes up asking if i want to download it. I click No, but the line still doesn't go away.

How do I get rid of this line It's taking up space that's would be better used displaying some information.