Exchange 2007 Queue Viewer Issue

Exchange Servers Setup >> Exchange 2007 Queue Viewer Issue

Hello all,

Here's the setup:

1 Exchange 2007 CAS-Only
1 Exchange 2007 Hub/Mailbox

Here the error message I'm getting:

MMC cannot open the file E:\Microsoft Exchange\bin\Exchange Queue Viewer.msc

This may be because the file does not exist, is not an MMC console, or was
created by a later version of MMC. This may also be because you do not have
sufficient access rights to the file.

File and folder permissions haven't changed, but they are:
Full - Administrators (includes local administrator, Domain Admins, Exchange
Organization Administrators)
Read - Authenticated Users
Full - SYSTEM

I was able to get to the queue viewer until yesterday morning, then the
error message started popping up. I can run get-queue from the shell and
see it fine but not in the GUI.

Any ideas on what is going on?

TIA

--
Christopher Glaze

Exchange Server39

Exchange Servers Setup >> Exchange 2007 Queue Viewer Issue Are you able to run other tools, such as the Message Tracking Tool
from the EMC?
Have there been any uninstalls performed on the server?

On Jul 31, 6:26 am, "Glaze, Christopher"

> Hello all,
>
> Here's the setup:
>
> 1 Exchange 2007 CAS-Only
> 1 Exchange 2007 Hub/Mailbox
>
> Here the error message I'm getting:
>
> MMC cannot open the file E:\Microsoft Exchange\bin\Exchange Queue Viewer.msc
>
> This may be because the file does not exist, is not an MMC console, or was
> created by a later version of MMC. This may also be because you do not have
> sufficient access rights to the file.
>
> File and folder permissions haven't changed, but they are:
> Full - Administrators (includes local administrator, Domain Admins, Exchange
> Organization Administrators)
> Read - Authenticated Users
> Full - SYSTEM
>
> I was able to get to the queue viewer until yesterday morning, then the
> error message started popping up. I can run get-queue from the shell and
> see it fine but not in the GUI.
>
> Any ideas on what is going on?
>
> TIA
>
> --
> Christopher Glaze

Exchange Servers Setup >> Exchange 2007 Queue Viewer Issue Yes, I can run all the other tools without a problem. The queue viewer is
the only one I can't run.

No, there haven't been any uninstalls on the server at all.

--
Christopher Glaze

> Are you able to run other tools, such as the Message Tracking Tool
> from the EMC?
> Have there been any uninstalls performed on the server?
>
>
> On Jul 31, 6:26 am, "Glaze, Christopher"

>> Hello all,
>>
>> Here's the setup:
>>
>> 1 Exchange 2007 CAS-Only
>> 1 Exchange 2007 Hub/Mailbox
>>
>> Here the error message I'm getting:
>>
>> MMC cannot open the file E:\Microsoft Exchange\bin\Exchange Queue
>> Viewer.msc
>>
>> This may be because the file does not exist, is not an MMC console, or
>> was
>> created by a later version of MMC. This may also be because you do not
>> have
>> sufficient access rights to the file.
>>
>> File and folder permissions haven't changed, but they are:
>> Full - Administrators (includes local administrator, Domain Admins,
>> Exchange
>> Organization Administrators)
>> Read - Authenticated Users
>> Full - SYSTEM
>>
>> I was able to get to the queue viewer until yesterday morning, then the
>> error message started popping up. I can run get-queue from the shell and
>> see it fine but not in the GUI.
>>
>> Any ideas on what is going on?
>>
>> TIA
>>
>> --
>> Christopher Glaze

>
>

Exchange Servers Setup >> Exchange 2007 Queue Viewer Issue It may be that the msc file is corrupted - do you have a backup of
that file?

On Aug 2, 12:40 pm, "Glaze, Christopher"

> Yes, I can run all the other tools without a problem. Thequeuevieweris
> the only one I can't run.
>
> No, there haven't been any uninstalls on the server at all.
>
> --
> Christopher Glaze

>

>

>
>
>
> > Are you able to run other tools, such as the Message Tracking Tool
> > from the EMC?
> > Have there been any uninstalls performed on the server?
>
> > On Jul 31, 6:26 am, "Glaze, Christopher"

> >> Hello all,
>
> >> Here's the setup:
>
> >> 1 Exchange2007CAS-Only
> >> 1 Exchange2007Hub/Mailbox
>
> >> Here the error message I'm getting:
>
> >> MMC cannot open the file E:\Microsoft Exchange\bin\ExchangeQueue
> >>Viewer.msc
>
> >> This may be because the file does not exist, is not an MMC console, or
> >> was
> >> created by a later version of MMC. This may also be because you do not
> >> have
> >> sufficient access rights to the file.
>
> >> File and folder permissions haven't changed, but they are:
> >> Full - Administrators (includes local administrator, Domain Admins,
> >> Exchange
> >> Organization Administrators)
> >> Read - Authenticated Users
> >> Full - SYSTEM
>
> >> I was able to get to thequeuevieweruntil yesterday morning, then the
> >> error message started popping up. I can run get-queuefrom the shell and
> >> see it fine but not in the GUI.
>
> >> Any ideas on what is going on?
>
> >> TIA
>
> >> --
> >> Christopher Glaze

>
> - Show quoted text -

Exchange Servers Setup >> Exchange 2007 Queue Viewer Issue I copied the file from the DVD and replaced the old one. It still doesn't
work though. I get the same error message.

I have found out that if I log in to another account, the queue viewer
works. I'm thinking it's some sort of permissions problem, but what kind of
permissions are required for the queue viewer?

--
Christopher Glaze

> It may be that the msc file is corrupted - do you have a backup of
> that file?
>
> On Aug 2, 12:40 pm, "Glaze, Christopher"

>> Yes, I can run all the other tools without a problem. Thequeuevieweris
>> the only one I can't run.
>>
>> No, there haven't been any uninstalls on the server at all.
>>
>> --
>> Christopher Glaze

>>

>> message
>>

>>
>>
>>
>> > Are you able to run other tools, such as the Message Tracking Tool
>> > from the EMC?
>> > Have there been any uninstalls performed on the server?
>>
>> > On Jul 31, 6:26 am, "Glaze, Christopher"

>> >> Hello all,
>>
>> >> Here's the setup:
>>
>> >> 1 Exchange2007CAS-Only
>> >> 1 Exchange2007Hub/Mailbox
>>
>> >> Here the error message I'm getting:
>>
>> >> MMC cannot open the file E:\Microsoft Exchange\bin\ExchangeQueue
>> >>Viewer.msc
>>
>> >> This may be because the file does not exist, is not an MMC console, or
>> >> was
>> >> created by a later version of MMC. This may also be because you do
>> >> not
>> >> have
>> >> sufficient access rights to the file.
>>
>> >> File and folder permissions haven't changed, but they are:
>> >> Full - Administrators (includes local administrator, Domain Admins,
>> >> Exchange
>> >> Organization Administrators)
>> >> Read - Authenticated Users
>> >> Full - SYSTEM
>>
>> >> I was able to get to thequeuevieweruntil yesterday morning, then the
>> >> error message started popping up. I can run get-queuefrom the shell
>> >> and
>> >> see it fine but not in the GUI.
>>
>> >> Any ideas on what is going on?
>>
>> >> TIA
>>
>> >> --
>> >> Christopher Glaze

>>
>> - Show quoted text -
>
>

Exchange Servers Setup >> Exchange 2007 Queue Viewer Issue Yes, there are specific permissions. See this article:
http://technet.microsoft.com/en-us/library/aa998669.aspx

Which server are you running the EMC Tools on? the CAS only or the Hub/
Mailbox (or did I read that incorrectly? You have two servers right?)

On Aug 3, 1:14 pm, "Glaze, Christopher"

> I copied the file from the DVD and replaced the old one. It still doesn't
> work though. I get the same error message.
>
> I have found out that if I log in to another account, the queue viewer
> works. I'm thinking it's some sort of permissions problem, but what kind of
> permissions are required for the queue viewer?
>
> --
> Christopher Glaze

>

>

>
>
>
> > It may be that the msc file is corrupted - do you have a backup of
> > that file?
>
> > On Aug 2, 12:40 pm, "Glaze, Christopher"

> >> Yes, I can run all the other tools without a problem. Thequeuevieweris
> >> the only one I can't run.
>
> >> No, there haven't been any uninstalls on the server at all.
>
> >> --
> >> Christopher Glaze

>

> >> message
>

>
> >> > Are you able to run other tools, such as the Message Tracking Tool
> >> > from the EMC?
> >> > Have there been any uninstalls performed on the server?
>
> >> > On Jul 31, 6:26 am, "Glaze, Christopher"

> >> >> Hello all,
>
> >> >> Here's the setup:
>
> >> >> 1 Exchange2007CAS-Only
> >> >> 1 Exchange2007Hub/Mailbox
>
> >> >> Here the error message I'm getting:
>
> >> >> MMC cannot open the file E:\Microsoft Exchange\bin\ExchangeQueue
> >> >>Viewer.msc
>
> >> >> This may be because the file does not exist, is not an MMC console, or
> >> >> was
> >> >> created by a later version of MMC. This may also be because you do
> >> >> not
> >> >> have
> >> >> sufficient access rights to the file.
>
> >> >> File and folder permissions haven't changed, but they are:
> >> >> Full - Administrators (includes local administrator, Domain Admins,
> >> >> Exchange
> >> >> Organization Administrators)
> >> >> Read - Authenticated Users
> >> >> Full - SYSTEM
>
> >> >> I was able to get to thequeuevieweruntil yesterday morning, then the
> >> >> error message started popping up. I can run get-queuefrom the shell
> >> >> and
> >> >> see it fine but not in the GUI.
>
> >> >> Any ideas on what is going on?
>
> >> >> TIA
>
> >> >> --
> >> >> Christopher Glaze

>
> >> - Show quoted text -- Hide quoted text -
>
> - Show quoted text -

Exchange Servers Setup >> Exchange 2007 Queue Viewer Issue The account I'm using (for both servers) has the Exchange Organization
Administrator role assigned to it.

I mainly run the EMC tools on the Hub/Mailbox server since I do most of the
day to day administration on this server. When I run the EMC tools on my
CAS-only server, it works with no issues. So maybe it's not a permissions
issue?

--
Christopher Glaze

> Yes, there are specific permissions. See this article:
> http://technet.microsoft.com/en-us/library/aa998669.aspx
>
> Which server are you running the EMC Tools on? the CAS only or the Hub/
> Mailbox (or did I read that incorrectly? You have two servers right?)
>
>
> On Aug 3, 1:14 pm, "Glaze, Christopher"

>> I copied the file from the DVD and replaced the old one. It still
>> doesn't
>> work though. I get the same error message.
>>
>> I have found out that if I log in to another account, the queue viewer
>> works. I'm thinking it's some sort of permissions problem, but what kind
>> of
>> permissions are required for the queue viewer?
>>
>> --
>> Christopher Glaze

>>

>> message
>>

>>
>>
>>
>> > It may be that the msc file is corrupted - do you have a backup of
>> > that file?
>>
>> > On Aug 2, 12:40 pm, "Glaze, Christopher"

>> >> Yes, I can run all the other tools without a problem.
>> >> Thequeuevieweris
>> >> the only one I can't run.
>>
>> >> No, there haven't been any uninstalls on the server at all.
>>
>> >> --
>> >> Christopher Glaze

>>

>> >> message
>>

>>
>> >> > Are you able to run other tools, such as the Message Tracking Tool
>> >> > from the EMC?
>> >> > Have there been any uninstalls performed on the server?
>>
>> >> > On Jul 31, 6:26 am, "Glaze, Christopher"

>> >> >> Hello all,
>>
>> >> >> Here's the setup:
>>
>> >> >> 1 Exchange2007CAS-Only
>> >> >> 1 Exchange2007Hub/Mailbox
>>
>> >> >> Here the error message I'm getting:
>>
>> >> >> MMC cannot open the file E:\Microsoft Exchange\bin\ExchangeQueue
>> >> >>Viewer.msc
>>
>> >> >> This may be because the file does not exist, is not an MMC console,
>> >> >> or
>> >> >> was
>> >> >> created by a later version of MMC. This may also be because you do
>> >> >> not
>> >> >> have
>> >> >> sufficient access rights to the file.
>>
>> >> >> File and folder permissions haven't changed, but they are:
>> >> >> Full - Administrators (includes local administrator, Domain Admins,
>> >> >> Exchange
>> >> >> Organization Administrators)
>> >> >> Read - Authenticated Users
>> >> >> Full - SYSTEM
>>
>> >> >> I was able to get to thequeuevieweruntil yesterday morning, then
>> >> >> the
>> >> >> error message started popping up. I can run get-queuefrom the
>> >> >> shell
>> >> >> and
>> >> >> see it fine but not in the GUI.
>>
>> >> >> Any ideas on what is going on?
>>
>> >> >> TIA
>>
>> >> >> --
>> >> >> Christopher Glaze

>>
>> >> - Show quoted text -- Hide quoted text -
>>
>> - Show quoted text -
>
>

Exchange Servers Setup >> Exchange 2007 Queue Viewer Issue
I find sysinternal's utilities to be very helpful - particularly
filemon - run filemon, recreate the problem, and then check the
filemon logs to see if anything out of the ordinary is in there. In
this case, I'd start by filtering out for "mmc.exe" and scan for
something like "access_denied" or similiar.

Have you cleared your temp files? Checked the application event viewer
for errors?

On Aug 6, 7:22 am, "Glaze, Christopher"

> The account I'm using (for both servers) has the Exchange Organization
> Administrator role assigned to it.
>
> I mainly run the EMC tools on the Hub/Mailbox server since I do most of the
> day to day administration on this server. When I run the EMC tools on my
> CAS-only server, it works with no issues. So maybe it's not a permissions
> issue?
>
> --
> Christopher Glaze

>

>

>
>
>
> > Yes, there are specific permissions. See this article:
> >http://technet.microsoft.com/en-us/library/aa998669.aspx
>
> > Which server are you running the EMC Tools on? the CAS only or the Hub/
> > Mailbox (or did I read that incorrectly? You have two servers right?)
>
> > On Aug 3, 1:14 pm, "Glaze, Christopher"

> >> I copied the file from the DVD and replaced the old one. It still
> >> doesn't
> >> work though. I get the same error message.
>
> >> I have found out that if I log in to another account, the queue viewer
> >> works. I'm thinking it's some sort of permissions problem, but what kind
> >> of
> >> permissions are required for the queue viewer?
>
> >> --
> >> Christopher Glaze

>

> >> message
>

>
> >> > It may be that the msc file is corrupted - do you have a backup of
> >> > that file?
>
> >> > On Aug 2, 12:40 pm, "Glaze, Christopher"

> >> >> Yes, I can run all the other tools without a problem.
> >> >> Thequeuevieweris
> >> >> the only one I can't run.
>
> >> >> No, there haven't been any uninstalls on the server at all.
>
> >> >> --
> >> >> Christopher Glaze

>

> >> >> message
>

>
> >> >> > Are you able to run other tools, such as the Message Tracking Tool
> >> >> > from the EMC?
> >> >> > Have there been any uninstalls performed on the server?
>
> >> >> > On Jul 31, 6:26 am, "Glaze, Christopher"

> >> >> >> Hello all,
>
> >> >> >> Here's the setup:
>
> >> >> >> 1 Exchange2007CAS-Only
> >> >> >> 1 Exchange2007Hub/Mailbox
>
> >> >> >> Here the error message I'm getting:
>
> >> >> >> MMC cannot open the file E:\Microsoft Exchange\bin\ExchangeQueue
> >> >> >>Viewer.msc
>
> >> >> >> This may be because the file does not exist, is not an MMC console,
> >> >> >> or
> >> >> >> was
> >> >> >> created by a later version of MMC. This may also be because you do
> >> >> >> not
> >> >> >> have
> >> >> >> sufficient access rights to the file.
>
> >> >> >> File and folder permissions haven't changed, but they are:
> >> >> >> Full - Administrators (includes local administrator, Domain Admins,
> >> >> >> Exchange
> >> >> >> Organization Administrators)
> >> >> >> Read - Authenticated Users
> >> >> >> Full - SYSTEM
>
> >> >> >> I was able to get to thequeuevieweruntil yesterday morning, then
> >> >> >> the
> >> >> >> error message started popping up. I can run get-queuefrom the
> >> >> >> shell
> >> >> >> and
> >> >> >> see it fine but not in the GUI.
>
> >> >> >> Any ideas on what is going on?
>
> >> >> >> TIA
>
> >> >> >> --
> >> >> >> Christopher Glaze

>
> >> >> - Show quoted text -- Hide quoted text -
>
> >> - Show quoted text -- Hide quoted text -
>
> - Show quoted text -

Exchange Servers Setup >> Exchange 2007 Queue Viewer Issue Ok, that most definitely helped!

I found out that when Exchange Queue Viewer opens it accesses a file (XML in
nature) in C:\Documents and Settings\<user>\Application Data\Microsoft\MMC
called "Exchange Queue Viewer"

Something obviously happened with that file that caused the MMC to not
recognize it. So, I renamed that file and opened up Exchange Queue Viewer.
A new "Exchange Queue Viewer" file was created and then the viewer opened.

Thanks so much for you help!

--
Christopher Glaze

>
> I find sysinternal's utilities to be very helpful - particularly
> filemon - run filemon, recreate the problem, and then check the
> filemon logs to see if anything out of the ordinary is in there. In
> this case, I'd start by filtering out for "mmc.exe" and scan for
> something like "access_denied" or similiar.
>
> Have you cleared your temp files? Checked the application event viewer
> for errors?
>
>
>
> On Aug 6, 7:22 am, "Glaze, Christopher"

>> The account I'm using (for both servers) has the Exchange Organization
>> Administrator role assigned to it.
>>
>> I mainly run the EMC tools on the Hub/Mailbox server since I do most of
>> the
>> day to day administration on this server. When I run the EMC tools on my
>> CAS-only server, it works with no issues. So maybe it's not a
>> permissions
>> issue?
>>
>> --
>> Christopher Glaze

>>

>> message
>>

>>
>>
>>
>> > Yes, there are specific permissions. See this article:
>> >http://technet.microsoft.com/en-us/library/aa998669.aspx
>>
>> > Which server are you running the EMC Tools on? the CAS only or the Hub/
>> > Mailbox (or did I read that incorrectly? You have two servers right?)
>>
>> > On Aug 3, 1:14 pm, "Glaze, Christopher"

>> >> I copied the file from the DVD and replaced the old one. It still
>> >> doesn't
>> >> work though. I get the same error message.
>>
>> >> I have found out that if I log in to another account, the queue viewer
>> >> works. I'm thinking it's some sort of permissions problem, but what
>> >> kind
>> >> of
>> >> permissions are required for the queue viewer?
>>
>> >> --
>> >> Christopher Glaze

>>

>> >> message
>>

>>
>> >> > It may be that the msc file is corrupted - do you have a backup of
>> >> > that file?
>>
>> >> > On Aug 2, 12:40 pm, "Glaze, Christopher"

>> >> >> Yes, I can run all the other tools without a problem.
>> >> >> Thequeuevieweris
>> >> >> the only one I can't run.
>>
>> >> >> No, there haven't been any uninstalls on the server at all.
>>
>> >> >> --
>> >> >> Christopher Glaze

>>

>> >> >> message
>>

>>
>> >> >> > Are you able to run other tools, such as the Message Tracking
>> >> >> > Tool
>> >> >> > from the EMC?
>> >> >> > Have there been any uninstalls performed on the server?
>>
>> >> >> > On Jul 31, 6:26 am, "Glaze, Christopher"

>> >> >> >> Hello all,
>>
>> >> >> >> Here's the setup:
>>
>> >> >> >> 1 Exchange2007CAS-Only
>> >> >> >> 1 Exchange2007Hub/Mailbox
>>
>> >> >> >> Here the error message I'm getting:
>>
>> >> >> >> MMC cannot open the file E:\Microsoft Exchange\bin\ExchangeQueue
>> >> >> >>Viewer.msc
>>
>> >> >> >> This may be because the file does not exist, is not an MMC
>> >> >> >> console,
>> >> >> >> or
>> >> >> >> was
>> >> >> >> created by a later version of MMC. This may also be because you
>> >> >> >> do
>> >> >> >> not
>> >> >> >> have
>> >> >> >> sufficient access rights to the file.
>>
>> >> >> >> File and folder permissions haven't changed, but they are:
>> >> >> >> Full - Administrators (includes local administrator, Domain
>> >> >> >> Admins,
>> >> >> >> Exchange
>> >> >> >> Organization Administrators)
>> >> >> >> Read - Authenticated Users
>> >> >> >> Full - SYSTEM
>>
>> >> >> >> I was able to get to thequeuevieweruntil yesterday morning, then
>> >> >> >> the
>> >> >> >> error message started popping up. I can run get-queuefrom the
>> >> >> >> shell
>> >> >> >> and
>> >> >> >> see it fine but not in the GUI.
>>
>> >> >> >> Any ideas on what is going on?
>>
>> >> >> >> TIA
>>
>> >> >> >> --
>> >> >> >> Christopher Glaze

>> >> >> >> text -
>>
>> >> >> - Show quoted text -- Hide quoted text -
>>
>> >> - Show quoted text -- Hide quoted text -
>>
>> - Show quoted text -
>
>